Message us
Send us an email using our secure online form.
Call us
Please contact the respective departments below during our business hours to speak with a bank representative.
Customer Call Center
1-888-811-6272
Mon-Fri: 5:30 am - 6:00 pm (PST)
Sat: 6:00 am - 1:00 pm (PST)
Treasury Management / Business Online Banking
1-800-788-4580
Mon-Fri: 6:00 am - 5:00 pm (PST)
SBA Lending
1-888-972-5363
Mon-Thu: 8:30 am - 5:30 pm (PST)
Fri: 9:00 am - 6:00 pm (PST)
Mobile Banking
1-866-290-9000
Mon-Fri: 8:00 am - 6:00 pm (PST)
Lost Stolen ATM/Debit Card
1-800-472-3272
24/7
Personal Online Banking
1-855-325-2226
Mon-Fri: 8:00 am - 6:00 pm (PST)
Mortgage Services
New Loan/Refinance Inquiry: 1-855-448-8989
Mon-Fri: 9:00 am - 5:00 pm (PST)
Mortgage Customer Service: 1-866-972-2265
Mon-Fri: 7:00 am - 5:00 pm (PST)
Telephone Banking
1-888-811-6272
24/7
Credit Card
1-888-464-4330
24/7
Lost Stolen Credit Card
1-706-494-3602 or
1-888-464-4330
24/7
Find us
Company Headquarters
3200 Wilshire Blvd., Suite 1400
Los Angeles, CA 90010
Phone: 1-213-639-1700
Mon-Thu: 8:30 am - 5:30 pm (PST)
Fri: 9:00 am - 6:00 pm (PST)
Location of Centralized Service of Legal Process
3200 Wilshire Blvd., Suite 1400
Los Angeles, CA 90010
Phone: 1-213-639-1700
Mon-Fri: 9:00 am - 3:00 pm (PST)