Let us know if you have been impacted by the Los Angeles wildfires.

We are here to help.

 

The safety and wellbeing of our customers and employees impacted by the Los Angeles wildfires remain our top priority right now, and we want you to know that we are here to support you.

We are ready to assist.

If your financial situation has been impacted by the California wildfires, please let us know. Reach out to your Bank of Hope relationship manager, visit one of our branches, or call our Customer Call Center.
Customer Call Center — (855) 325-2226

We want to ensure that you have full access to your accounts, and understanding your situation will help us in assisting you during this time of crisis.

 

Bank of Hope Branches, Bankers, ATM Locations and Online Banking

All Bank of Hope branches in the Los Angeles vicinity are currently operating under normal business hours. However, this is a fluid situation, and we encourage you to check our website for the most up-to- date information about our branch operating hours and ATM locations.

If you would like to meet with one of our bankers in person to discuss your immediate financial needs, scheduling an appointment in advance will help us make the most of your valuable time.

Reminder that we can also help you manage your finances on the go:

  • Mobile Banking app: Check your account balance, deposit checks, view your statements, make transfers between your accounts and pay bills
  • Online Banking: Check your account balance, view your statements, make transfers between your accounts and pay bills
  • Zelle®: Send and receive money with friends and family

 

U.S. SBA Disaster Assistance

The U.S. SBA has opened two Disaster Loan Outreach Centers (DLOC) in Los Angeles and Ventura counties on Tuesday, Jan. 14. The centers will assist small businesses, private nonprofit (PNP) organizations, and residents who sustained economic losses and physical damages from the wildfires and straight-line winds that began Jan. 7. Walk-ins are accepted, but you can schedule an in-person appointment in advance at appointment.sba.gov. The DLOC locations and hours of operation are in the links below.

Applicants may also call the SBA’s Customer Service Center at (800) 659-2955 or send an email to disastercustomerservice@sba.gov for more information on SBA disaster assistance. The filing deadline to return applications for physical property damage is March 10, 2025. The deadline to return economic injury applications is Oct. 8, 2025.

Please also refer to the Disaster Loan Fact Sheets through the links below.

[SBA Disaster Loan Centers in Southern California to Support Wildfire Recovery_EN]

[SBA Disaster Loan Centers in Southern California to Support Wildfire Recovery_SP]

[Disaster Loan Outreach Center Locations]

[SBA Disaster Loan Fact Sheets_EN]

[SBA Disaster Loan Fact Sheets_SP]

[SBA Disaster Loan Fact Sheets_KO]

[SBA Disaster Loan Fact Sheets_CH]

 

Be wary of scams.

Natural disasters can bring out the best in people, but they also can bring out the worst in scammers who are quick to take advantage of people when they are most vulnerable. Visit our Privacy & Security site where we provide additional resources, including our Fraud & Identity Theft Education Center and tips to protect your Mobile Security and Online Security.

Los Angeles is home ground to Bank of Hope, and we are heartbroken to see the unprecedented destruction in our community. Our thoughts and prayers go out to all victims in our community who have lost their homes, businesses, and irreplaceable possessions.

Especially at times like this, every member of the Bank of Hope team is committed to help with your financial needs as the best Bankers, Experts and Neighbors.

 

Other Resources for Southern California Wildfire Victims

Keep in mind there are organizations that can help if you are in need. Contact FEMA to learn about assistance available to affected communities. The American Red Cross is also a good source of information and support resources. 

 

Disaster Recovery Centers

In collaboration with the federal and state partners, the below centers are here to assist you and your loved ones in accessing resources related to employment loss, recovery of essential documents, and applying for direct assistance.

UCLA DISASTER RECOVERY CENTER LOCATION:
UCLA Research Park West
10850 West Pico Blvd.
Los Angeles, CA 90064

PASADENA DISASTER RECOVERY CENTER LOCATION:
Pasadena City College - Community Education Center
3035 E. Foothill Blvd.
Pasadena, CA 91107

HOURS OF OPERATION:
Monday - Sunday
Hours: 9:00am to 8:00pm