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Rev. 08/2016

  FACTS WHAT DOES BANK OF HOPE
DO WITH YOUR PERSONAL INFORMATION?
  Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
  What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and income
  • Account balances and account transactions
  • Payment history and transaction history
When you are no longer our customer, we continue to share your information as described in this notice.
  How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Bank of Hope chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Bank of Hope share? Can you limit this sharing?
For our everyday business purposes —
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
 Yes No 
For our marketing purposes—
to offer our products and services to you
 Yes No
For joint marketing with other financial companies  No We don't share 
For our affiliates’ everyday business purposes—
information about your transactions and experiences
 Yes No 
For our affiliates’ everyday business purposes—
information about your creditworthiness
  No  We don't share 
For nonaffiliates to market to you  No We don't share 
Questions?      Call 1-888-811-6272
Who we are
Who is providing this notice? BANK OF HOPE
   
What we do
How does Bank of Hope protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Bank of Hope collect my personal information? We collect your personal information, for example, when you
  • open an account or deposit money
  • pay your bills or apply for a loan
  • use your credit or debit card
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates’ everyday business purposes — information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Bank of Hope does not share with our affiliates
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Bank of Hope does not share with nonaffiliates so they can market to you
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Bank of Hope doesn’t jointly market
Other important information
Illinois Residents: This policy applies to business and consumer information collected by Bank of Hope.
Need help?

Contact Us

Call us at 1-888-811-6272.
Mon-Fri: 5:30 am - 6:00 pm (PST)
Sat: 6:00 am - 1:00 pm (PST)

Message Us

Send us an email and one of our
representatives will reach out to
you soon.